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Privacy & GDPR

Cookies
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies? A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies? Adjust this part of the page according to your needs. Explain which cookies you use in plain, jargon-free language. In particular: their purpose and the reason why they are being used, (e.g. to remember users' actions, to identify the user, for online behavioural advertising) if they are essential for the website or a given functionality to work or if they aim to enhance the performance of the website the types of cookies used (e.g. session or permanent, first or third-party) who controls/accesses the cookie-related information (website or third party) that the cookie will not be used for any purpose other than the one stated how consent can be withdrawn. Example: A number of our pages use cookies to remember: your display preferences, such as contrast colour settings or font size if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again) if you have agreed (or not) to our use of cookies on this site Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited. Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended. The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

What personal information do we collect?
We may collect and process the following data about You: Details of transactions You carry out through our website and the fulfilment of your order; When making a purchase with The Wiper Company, we will collect your contact information, which includes name, address, email address and phone number; If you contact us, we may keep a record of that correspondence; Other information to help us provide you with improved services.

How we use your information
We use information about you in the following ways:

To help us identify you and any accounts you hold with us;

To provide customer care;

To carry statistical analysis;

To notify you about changes to our website and services; 

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contact for such purposes.

Information we receive from other sources
The Wiper Company work alongside third parties (including business parties, service providers and fraud protection services) and we may receive information from them about you. These third parties may collect information about you including, but not limited to, your IP address, device-specific information, server logs, device event information, location information, unique application numbers, and local storage. These sources provide their features, which are incorporated on Our website and may have their own privacy statements.

Who do we share information with?
We may disclose your personal information to third parties:

Any employees, agents or service providers of The Wiper Company to deal with any accounts or to deliver specific services to you;

Any associated company who are our business partners and/or with whom we work;

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of The Wiper Company, our customers, or others. This includes but is not limited to exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and dispute policies.

Use of cookies
We use cookies and similar services to track customers’ use on Our website, analyse customer trends and obtain customer information.

You may refuse to accept cookies by activating the setting on your browser which allows You to refuse the setting of cookies. However, if You select this setting You may be unable to access certain parts of Our site and You will not be able to carry out a transaction with Us unless you have adjusted Your browser setting so that it will refuse cookies, Our system will issue cookies when you log on to Our website.

We use cookies to collect specific types of information including:

the Internet domain and IP address from which you access the web site;

the date and time of your visit;

the pages you visit; and

the address of the web site from which you linked to us (if applicable).

This is solely statistical data that enables Us to analyse customer trends and does not identify personally identifiable information.

We work closely with third parties who may also supply Us with analytical services. These third parties may provide Us with analytical cookies for Us to review - these include Google Analytics.

For further information about cookies, you may like to visit www.allaboutcookies.org.

Where we store your Personal Data
All information you provide to us is stored on our secured servers within the United Kingdom. All payments are made using WorldPay and PayPal. No Card holder data is stored by The Wiper Company (TWC).

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping the password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Links
The Wiper Company may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites. Any information You supply on such sites will not be within our control.

How can you update the personal information you have provided to us?
You must maintain the accuracy of your information and ensure all your details, including but not limited to, name, address, title, phone number, e-mail address and payment details are kept up to date at all times. You must do this by updating your personal details within your TWC Control Panel.

The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change this Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy on this page. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by e-mailing us at [email protected]

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

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